Frequently Asked Questions
Everything you need to know about your VINIA by Bioharvest experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or down for a tailored silhouette.
Are your materials sustainably sourced?
Yes, VINIA by Bioharvest is committed to ethical fashion. We use organic cotton, recycled fibers, and eco-friendly dyes to ensure our garments are as kind to the planet as they are to you.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of purchase by contacting our support team via live chat.
Do you offer gift wrapping services?
Absolutely. You can select the 'Gift Wrap' option at checkout, which includes a premium branded box and a personalized handwritten note.